EFFECTIVE COMMUNICATION AND

INTERPERSONAL SKILLS
 

LDI Instructor
 

 

 
 
 

Course Description

 
 

Survey shows the most important skill for professionals is the ability to communicate well. Your professional or managerial success depends greatly on how effectively you communicate with your superiors, team members, subordinates and customers.

Since you need to communicate at work to share or present ideas, discuss projects, influence people and establish good relationships with others, it is crucial that serious attention has to be focused on improving your ability to communicate.

Another skill related to communication is interpersonal skill. It is important for your effectiveness to lead and to get things done with and through other people. This course aims to enhance your communication and interpersonal skills.

 
 
  Course Benefit   Course Outline  
 
  • Understand your and otherís communication style.

  • Identify your strength and weaknesses in dealing with others.

  • Work positively with your boss, peers, subordinates and customers.

  • Develop good relationship with others while accomplishing the jobs.

  • Handle conflicts successfully

 

Understand yourself before knowing others through inventories in:

  • Personal Social Types

  • Assertiveness Skills

  • Conflict Resolution Style

  • Interpersonal Communication Skills

  • Perception

  • Listening Skills

  • Communicating verbally and non verbally

  • Assertiveness

  • Understand Assertiveness

  • Assertiveness Techniques

  • Dealing with Conflicts

  • Understand Conflict as a Process

  • Conflict Management Styles

  • Conflict Management Skills

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    REGISTER NOW...!!

     
           
      Methods Used in the Course    
     

    The course is conducted through experiential learning, short lectures, small-group discussions, simulations, role-play, and exercises.

       
           
     

    Who Should Attend

       
     

    Anyone who wants to communicate effectively and assertively with people at all levels and who need to maintain good working relationships.

    This course is particularly useful if you are a manager, supervisor, team-leader or if you deal with people in your daily functions.

       
     
      Registration Form   Enrollment Information  
     

    YES !!!

    Please Register the Following Delegate to Attend

     

    EFFECTIVE COMMUNICATION AND

    INTERPERSONAL SKILLS

     

    Mr./Mr./Ms.: .............................................

    Position :...................................................

    Company : ...............................................

    Mailing Address : ....................................

    ..................................................................

    ..................................................................

    Phone: ............. Ext.: ....... Fax : .............

    Handphone : ........... Email : ...................

    Approving Manager's Name : ................

    Email : .....................................................

     

    METHOD OF PAYMENT

    Please completed the following payment details:

    Telegraphic transfer - Please make payment in Rp. to the following account: (Please instruct your bank to remit all local & overseas bank charges to your bank account)
     

    P.T. LOKA DATAMAS INDAH

    Bank account 314-3000328

    PT. Bank UOB Indonesia
    Cabang  Ir. H. Juanda
    Jl. Ir. H. Juanda no. 15
    Kel. Kebon Kelapa
    Kec. Gambir
    Jakarta Pusat
     

     

    PHONE

    (62)(21) 632 6911  or  6313556

     

    MAIL

    P.T. LOKA DATAMAS INDAH

    Harmoni Plaza Blok B-16

    Jalan Suryopranoto No. 2

    Jakarta - Indonesia

     

    FAX

    (62)(21) 630 5074  or  6330212

     

    E-MAIL

    Lditrain@indo.net.id

     

    HOMEPAGE

    www.Lditraining.com

     

    CONDUCTED IN BAHASA INDONESIA