EFFECTIVE COMMUNICATION AND

EFFECTIVE COMMUNICATION AND INTERPERSONAL SKILLS
*LDI Instructor*



	Course Description
	Survey shows the most important skill for professionals is the ability to communicate well. Your professional or managerial success depends greatly on how effectively you communicate with your superiors, team members, subordinates and customers. Since you need to communicate at work to share or present ideas, discuss projects, influence people and establish good relationships with others, it is crucial that serious attention has to be focused on improving your ability to communicate. Another skill related to communication is interpersonal skill. It is important for your effectiveness to lead and to get things done with and through other people. This course aims to enhance your communication and interpersonal skills.

	Course Benefit	Course Outline
	Understand your and other’s communication style. Identify your strength and weaknesses in dealing with others. Work positively with your boss, peers, subordinates and customers. Develop good relationship with others while accomplishing the jobs. Handle conflicts successfully	Understand yourself before knowing others through inventories in: Personal Social Types Assertiveness Skills Conflict Resolution Style Interpersonal Communication Skills Perception Listening Skills Communicating verbally and non verbally Assertiveness Understand Assertiveness Assertiveness Techniques Dealing with Conflicts Understand Conflict as a Process Conflict Management Styles Conflict Management Skills REGISTER NOW...!!

	Methods Used in the Course
	The course is conducted through experiential learning, short lectures, small-group discussions, simulations, role-play, and exercises.

	Who Should Attend
	Anyone who wants to communicate effectively and assertively with people at all levels and who need to maintain good working relationships. This course is particularly useful if you are a manager, supervisor, team-leader or if you deal with people in your daily functions.

	Registration Form	Enrollment Information
	YES !!! Please Register the Following Delegate to Attend EFFECTIVE COMMUNICATION AND INTERPERSONAL SKILLS Mr./Mr./Ms.: ............................................. Position :................................................... Company : ............................................... Mailing Address : .................................... .................................................................. .................................................................. Phone: ............. Ext.: ....... Fax : ............. Handphone : ........... Email : ................... Approving Manager's Name : ................ Email : ..................................................... METHOD OF PAYMENT Please completed the following payment details: Telegraphic transfer - Please make payment in Rp. to the following account: (Please instruct your bank to remit all local & overseas bank charges to your bank account) P.T. LOKA DATAMAS INDAH Bank account 014-0003801 PT. Bank UOB Buana Tbk. Cab. Harmoni Jl. Gajah Mada No. 1A Jakarta 10130 - Indonesia	PHONE (62)(21) 632 6911 or 6313556 MAIL P.T. LOKA DATAMAS INDAH Harmoni Plaza Blok B-16 Jalan Suryopranoto No. 2 Jakarta - Indonesia FAX (62)(21) 630 5074 or 6330212 E-MAIL Lditrain@indo.net.id HOMEPAGE www.Lditraining.com Hotel accommodation is not included in the course fee LDI TRAINING "Leading Edge Courses for Professionals"™ *CONDUCTED IN BAHASA INDONESIA*